Privacy Policy

Rapha Health Network International Privacy Policy

Effective Date: January 23rd, 2024

1. Introduction

Welcome to Rapha Health Network International ("Rapha Health", "we", "us", or "our"). We respect the privacy of our users ("Users", "you") and are committed to protecting personal information you entrust to us when you use our website, mobile applications, and related services (collectively, the "Services").

2. Information Collection

  • Personal Information: When you register, make a purchase, or interact with our Services, we collect information such as your name, email, mailing address, phone number, and payment details.
  • Health and Wellness Data: This includes health history, dietary habits, fitness level, and any biological samples you provide for testing purposes.
  • Usage and Device Information: We automatically collect data such as your IP address, browser type, operating system, and information about your usage of our Services.
  • Location Data: For location-based services, we may collect geolocation data.

3. Use of Collected Information

  • Service Delivery: To manage your account, process orders, and provide customer support.
  • Personalization: To tailor our Services to your preferences and history.
  • Communication: To contact you regarding your account, updates, and promotional offers.
  • Health Analysis: To provide personalized health insights and recommendations, based on the Health and Wellness Data provided.
  • Research and Development: For improving our Services and developing new offerings.
  • Legal Compliance: To comply with legal obligations and to protect the rights and safety of our Users and others.

4. Sharing and Disclosure

  • With Service Providers: To assist in providing our Services, such as payment processors and shipping companies.
  • Affiliates: Sharing within Rapha Health's group of companies for operational purposes.
  • In Legal Proceedings: Where required by law or to protect our legal rights.
  • During Business Transfers: In case of a merger, acquisition, or sale of assets.
  • With Your Consent: For purposes we explicitly explain at the time of consent.

5. International Data Transfers

Our Services are based in the United States, and we may transfer your information to other countries with different data protection laws.

6. Data Security

We implement security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 and take steps to delete such information if we become aware of it.

8. Your Rights

  • Access and Correction: You can review and edit your personal information through your account settings.
  • Opt-out of Marketing Communications: You have the option to opt out of receiving marketing communications from us.
  • California Privacy Rights: For California residents, additional rights apply under the California Consumer Privacy Act (CCPA).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze trends, administer the website, and track users' movements around the site.

10. Policy Changes

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on our website or through other communication channels.

11. Contacting Us

If you have any questions about this Privacy Policy, please contact us at info@raphahealth.net.